Order Processing & Shipping Information

Orders are not processed on weekends and holidays. Our Ohio location provides excellent shipping to all parts of the United States. We ship UPS or FedEx Ground, Second Day Air, or Next Day Air. All orders are shipped prepaid FOB from our warehouse. You will be notified on all tracking and order information via internet, order status usually updated within 48-72 hours and change in real time.

Ordering Information

Improperly ordered parts are subject to a 25% restocking fee
Note for customers out of the Continental United States:
- We ship United States Postal Service Express Mail or Priority Mail and will email you with a shipping quote within 24-48 hours after order is placed
Prices are subject to change without notice.
Weekend orders (after close on Friday through early Monday morning) will be processed on Mondays.
Please allow up to 48-96 hours for tracking information and order processing. You will be notified on all tracking and order information via internet, order status will be posted within 48 hours of orders and change in real time.
Orders will be confirmed via e-mail

Shipping Information

Our standard shipping method is UPS or FedEx ground. If you wish to have your order shipped Next Day Air, 2nd Day Air or 3 Day Select, please follow these instructions: Add your parts/equipment to the shopping cart and fill out your order information. In the comment field of the checkout form, please request pricing for another shipping method as well as the easiest way to contact you. We will call you or email you with pricing information (Remember order must be filled out!)
Items that cannot ship standard UPS or FedEx and must go truck line will have additional fees. (Example: Engines, Decks, Catchers, Edgers and other non UPS or FedEx shipping items)

Please allow up to 48-96 hours for tracking information and order processing. On occasion, parts are shipped from multiple locations, therefore, parts may come at different times of the week. If you have only received part of your order, please wait one full business day before contacting us.